Refund Policy

We hope you love your GiaV products, however we understand that sometime things need to be returned. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item(s) must be in the same condition that you received it, unused and with safety seals in place as well as in original packaging. You will also need to provide proof of purchase via your order # To start a return, you can contact us at info@giav.net. If your return is accepted, we’ll send you a return shipping label via your email, as well as instruction on how and where to send the package.